BOUNTIFUL – It isn’t often when a police dispatcher gets closure after assisting callers who are usually going through a lot of stress and trauma.
That’s why it was appropriate for Communications Officer Amy Woodall to get a visit from a very small person she helped bring into the world.
On the evening of May 17, Woodall took a 911 call from a father whose wife was in labor alongside I-15, just north of the I-215 exit.
Bountiful Assistant Police Chief Ed Biehler told the Clipper the family stopped because childbirth was imminent.
According to Biehler, Woodall was able to talk the family through the birth, eventually wrapping the baby in a shirt and tying off the umbilical cord. At one point, the family’s young daughter took over the phone so Dad could use his hands for more important things.
When South Davis Metro Fire arrived, they transported mom and baby to the hospital, where the little girl was weighed in at 6 pounds 12 ounces and measured 19 inches in height. She and mother were given a clean bill of health.
This week, the family paid a visit to Woodall at the dispatch center and thanked her for helping out.
“Dispatchers usually don’t get this kind of closure,” said Biehler. “It’s great when they can meet the people they help face-to-face.”
“Communications Officers don't get the chance to follow up on their calls, and this was a great reminder to them of how memorable they are, and the difference their calm voice can make,” said a Bountiful Police post in the department Facebook page.
Woodall has been a Bountiful dispatcher for 5 years.